Data Protection

Casinony Privacy Policy — how safe is your data with us

What data we collect, why we collect it, and how we store it — all your questions answered here, clearly and simply.

Last Updated: January 2026    Estimated reading time: 7–9 minutes

Key Highlights at a Glance

Review this summary before reading the full document.

Data Collection

Only the data we actually need is collected — nothing more.

Not Sold

Your data is never sold to third parties.

Encryption

All data is protected with SSL and advanced encryption.

Your Controls

You have the right to view, correct, or delete your personal data.

Use of Cookies

Cookie usage is limited, and you have the option to disable them.

Access to Support

For any questions regarding your information, feel free to contact us directly.

1 Introduction

Welcome to Casinony. We understand that sharing your personal information online is a matter of trust — and we are committed to honoring that trust.

This privacy policy explains what data Casinony collects, why we collect it, how we use it, and how we keep it secure. Reading this will give you a clear picture of exactly what we do with your information.

By using the Casinony website or app, you are considered to have accepted this policy. If you object to any part of it, please discontinue use and contact us.

Important: This policy has been written for the convenience of our readers. In the event of any linguistic ambiguity, the English version of Casinony's policy shall prevail.

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2 What Data We Collect

Casinony only collects the information genuinely needed to provide its services. Requesting unnecessary data goes against our policy.

Data Type Example When It Is Collected
Identity Information Name, date of birth, national ID number During registration and KYC verification
Contact Information Email address, phone number, postal address At the time of account creation
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Timeframes
Usage Data IP address, device information, session duration Automatically while using the platform
Gaming Information Betting history, win and loss records Time Spent Gaming

Casinony does not store full debit or credit card numbers. All payment processing is handled through secure third-party gateways.

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3 Purpose of Data Use

Casinony uses your data solely for the purposes listed below — nothing else:

  • Account management: Registration, login, password recovery, and account verification
  • Service providers: Ensuring smooth deposits, withdrawals, and gaming services
  • Age Verification: Preventing access by users under 18
  • Security: Prevention of fraud, money laundering, and other illegal activities
  • Legal Obligations: Reporting required by licensing authorities or applicable law
  • Customer Support: Resolving your complaints or enquiries
  • Improvements: Analytics to improve your platform experience
  • Relevant offers: Sending you bonus and promotional information tailored to your preferences (you can opt out at any time)
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4 When Data Is Shared

Casinony never sells your personal data. However, limited information may be shared with specific parties in certain circumstances:

  • Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
  • Technology Partners: Technical service providers who support platform operations, all bound by strict confidentiality agreements
  • Law enforcement agencies: When required by court order or legal obligation
  • Licensing Authority: As required by regulatory authorities to comply with gaming licence conditions

Third parties are contractually prohibited from using Casinony's data for their own marketing or any other purpose.

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5 Data Storage & Security

Casinony's servers are hosted in internationally recognised data centres. All data is stored with AES-256 encryption, and all website communications are secured via SSL/TLS protocols.

  • Two-Factor Authentication (2FA)
  • Regular Security Audits & Penetration Testing
  • Staff access to data is restricted on a need-to-know basis
  • Data backups are maintained across multiple geographic locations
  • Automated Alerts for Suspicious Activity

That said, please keep in mind — no one can guarantee 100% security on the internet. We put the strongest protections in place, but keeping your password safe is ultimately your own responsibility.

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6 Cookies & Tracking

Casinony uses cookies to keep the website running smoothly. Cookies are small files stored in your browser that handle things like remembering your login session and saving your language preference.

  • Essential Cookies: Essential for running the platform — disabling these will cause many features to stop working
  • Analytics cookies: To understand which pages are used most — fully anonymous data
  • Preference Cookies: To remember your language, settings, and preferences

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause certain parts of the platform to not function properly.

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7 Minor Protection

Casinony strictly ensures that no one under the age of 18 can access the platform. Age verification is mandatory at registration, and government-issued ID may be requested in suspicious cases.

If it is found that a minor is using an account, that account will be immediately closed and all transactions will be cancelled. Please ensure account passwords are kept out of reach of children.

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8 Your Rights

Every registered user on Casinony has certain important rights regarding their personal data:

Right to Access

You can request to know what personal information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Deletion

Under certain conditions, you may request that your data be deleted.

Portability

You may request a download of your data in a specified format.

Right to Opt Out of Marketing

You can opt out of promotional emails or messages at any time.

Right to Restrict Processing

You may request that data processing be restricted in specific cases.

To exercise any of your rights, email our support team and we will respond within 30 days.

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9 Data Retention Period

Your data is retained for as long as your Casinony account remains active. After account closure, certain data may be kept for a defined period to meet legal obligations and resolve any disputes.

  • Financial transaction records: typically 5–7 years (for legal compliance)
  • KYC documents: up to 5 years after account closure
  • Support conversations: 2–3 years
  • Usage logs (IP, session): 12 months

Once the retention period ends, data is securely deleted or anonymised.

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10 Policy Updates

Casinony may update this Privacy Policy from time to time. For significant changes, notice will be provided via your registered email or the platform dashboard. The date of the latest update is always shown at the top of the page.

Continued use of the platform after any changes constitutes acceptance of the updated policy. It is a good habit to check this page from time to time.

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11 Contact

For any questions, requests, or complaints regarding data protection, please get in touch with us:

  • Email: support@casinony.bet
  • Live Chat: Directly from the platform dashboard

Data protection requests are processed within 30 business days. Complex requests may take longer, but we will keep you informed.

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How We Protect Your Data

Actions speak louder than words — the core pillars of Casinony's security framework.

AES-256 Encryption

All your data is stored with military-grade encryption, making it virtually impossible for any third party to access.

Identity Verification

The KYC process verifies that the account truly belongs to you — eliminating any opportunity for fraud.

Anonymous Analytics

Any data used for platform improvement is fully anonymised — it cannot be linked to your identity in any way.

Regular Security Audits

Independent experts regularly audit Casinony's systems to identify and address vulnerabilities.

Restricted Staff Access

Only authorised personnel have access to specific data, and every access is logged.

Real-Time Alerts

If any unusual activity is detected on your account, both you and our team are alerted immediately.

Trust Us, Play Safe

Game with confidence knowing your information is safe at Casinony. Join now.

Frequently Asked Questions

In the Sports section of Casinony, you'll see a red 'Live' badge next to ongoing matches. Clicking on a match displays real-time scores, match statistics, and current odds all in one place. For cricket, ball-by-ball updates are shown; for football, goals and cards are tracked live. Some matches may also offer a video stream, depending on the match and service provider. On mobile, scores update automatically without needing to refresh the page.

Casinony primarily uses two odds formats. Decimal Odds (e.g. 1.85) is the simplest format — just multiply your stake by the odds to get your total return. Example: a BDT 100 bet at 1.85 returns 100 × 1.85 = BDT 185 (profit: BDT 85). Fractional Odds (e.g. 3/2) means you win ৳3 for every ৳2 staked, returning ৳5 in total. The higher the odds, the lower the chance of winning — but the greater the reward. You can change the display format to your preference in Casinony's settings.
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